Contrak Privacy Policy

We collect the following types of information to provide and improve our services: 1.1 Personal Information: • Account details such as name, email address, and date of birth (if provided). • Payment information for subscription services (processed securely by third-party providers). 1.2 Usage Data: • App activity, such as feature usage, tracking frequency, and session duration. • Device information, including operating system, app version, and IP address. 1.3 Pregnancy and Labor Data: • Due date and estimated gestational age. • Contraction timing data, including start time, duration, frequency, and intensity. • Labor progression patterns and historical contraction records. • Notes and observations about contractions, pain levels, and symptoms. • Kick counter data and fetal movement tracking. • Birth plan preferences and hospital information (if provided). 1.4 Optional Data: • Partner or support person contact information (for sharing contraction data). • Healthcare provider information (for report sharing). • Community contributions (e.g., forum posts, birth stories) shared by you within the app.

We use your information to: • Provide, personalize, and improve the app's functionality. • Track and analyze your contraction patterns to help you monitor labor progression. • Generate contraction summaries and reports that you can share with your healthcare provider. • Send notifications and alerts based on contraction patterns (if enabled). • Provide educational content relevant to your stage of pregnancy and labor. • Communicate with you about updates, features, and support. • Analyze usage trends to enhance user experience. • Process payments and manage subscriptions. • Ensure compliance with our Terms and Conditions.

We do not sell or rent your personal information to third parties. Your pregnancy and labor data is highly sensitive, and we treat it with the utmost confidentiality. However, we may share information in the following cases: 3.1 Service Providers: • Trusted third parties that assist with payment processing, analytics, and app hosting. 3.2 Healthcare Providers (With Your Consent): • You may choose to export and share your contraction reports and labor data with your doctor, midwife, or hospital. 3.3 Emergency Contacts (With Your Permission): • You may choose to share real-time contraction data with your partner, doula, or support person. 3.4 Legal Compliance: • When required to comply with legal obligations or protect the rights, safety, and property of Contrak, its users, or others. 3.5 Business Transfers: • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We implement industry-standard security measures to protect your personal and pregnancy data, including: • Encryption of sensitive health data both in transit and at rest. • Secure cloud storage with restricted access. • Regular security audits and updates. • Compliance with healthcare data protection standards. However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your data: • Access and Portability: Request access to or a copy of your personal and pregnancy data. • Correction: Update or correct inaccurate information. • Deletion: Request the deletion of your account and associated data. • Restriction: Limit the processing of your data in certain circumstances. • Withdrawal of Consent: Revoke consent for specific data uses. • Data Export: Download your contraction data and reports in a portable format to share with healthcare providers. To exercise these rights, contact us at hello@contrakapp.com.

We retain your personal and pregnancy data for as long as necessary to provide the app's services or comply with legal obligations. Upon account deletion, we will securely delete or anonymize your data unless required by law to retain it. You may also choose to export your data before deletion.

We understand that pregnancy and labor information is highly personal and sensitive. We are committed to: • Never selling your pregnancy or labor data to third parties. • Never using your data for advertising purposes. • Keeping your contraction records and personal notes completely private. • Providing you with full control over your data, including the ability to delete it at any time. • Complying with applicable health data protection regulations, including HIPAA (where applicable) and GDPR.

Contrak uses cookies and similar technologies to: • Understand app usage and improve functionality. • Deliver a seamless and personalized experience. • Remember your preferences and settings. You can control cookie preferences through your device settings.

Our app may include links to third-party websites or services, such as educational resources about pregnancy and childbirth. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of significant updates and encourage you to review this document regularly.